Service


Madison, WI, USA

CONTEXT was founded in 2005 in Madison, Wisconsin as a local denim specialty store with a service minded approach. Since then it has grown in to a men's lifestyle shop that has gained an international reputation for creating and stocking goods produced in historic American manufacturing plants and contemporary design houses. Stop by the shop or give us a call, we look forward to getting to know you.


Get in Touch




Shipping

CONTEXT is proud to ship all over the world. Domestic orders are shipped via UPS. Orders shipping internationally, to an APO/DPO address or PO boxes are shipped via USPS. Customs duties and import tariffs are determined by the incoming country's government and are solely the customer’s responsibility.

In most cases CONTEXT processes purchases within 24 hours in the order they are received. Orders placed during sales or other high volume events may be delayed slightly. We appreciate your understanding.

We are happy to accommodate any special shipping requests you may have. Email them to us at support@contextclothing.com

You can view our rates below:

SHIPPING RATES

Domestic United States
UPS Ground - Free (Orders over $100)
UPS Ground - $10 (Orders under $100)
UPS 2nd Day Air - $35
UPS Next Day Air Saver - $65

Alaska & Hawaii
UPS Ground - $15
UPS 2nd Day Air - $45
UPS Next Day Air Saver - $65

Canada
USPS Priority Mail International - $35
USPS Priority Express Mail - $55

International
USPS Priority Mail International - $50
USPS Priority Express Mail - $65


Return Policy

CONTEXT accepts returns of regularly priced merchandise for exchange or store credit. Returns must be postmarked within 10 days of delivery. Items discounted up to 50% can be returned for store credit only. All sales of items discounted more than 50% are final. Returned items must be undamaged, unaltered, unworn and must include all original packaging with tags attached.

Footwear may be returned for exchange, store credit or full refund. Due to the extremely limited nature of this product returns will only be accepted on merchandise that is in new condition. When trying on footwear do so on a carpeted surface and in a stationary manner. Take no steps until you are sure you have the correct size. Creasing or scuffing of any kind on the upper or outsole will render the boot ineligible for return.


Coupon Policy

Context Cash is earned automatically by Context account holders on every purchase at the rate of $10 for every $100 spent. It can be redeemed on regularly priced items only and is valid for 6 months after issue date. Store credit codes are issued for returned merchandise, do not expire and can be redeemed on any item at any time.


Call to Order

Some brands request that we do not sell their products over the internet. CONTEXT happily accepts orders for these brands via email at support@contextclothing.com and over the phone at 608.250.0113 (option 1, Shipping and Receiving). Please have your shipping and billing information handy and be ready for some free advice.


Preorder Policy

Certain products available at CONTEXT are in such high demand and made in such limited quantity that we offer them on a preorder basis. Payment is made in full at the time the preorder is placed to secure the item.

Estimated delivery dates for preorder items are posted on the product pages. After your order is made, you’ll receive a preorder confirmation. When your product arrives in the shop we’ll reach out with your shipping confirmation.